Frequently asked questions
Have any questions? We have answers to all this: Hettich products, eShop and company.
Can I order from the Hettich eShop without a login?
If you would like to shop in the Hettich eShop without a Hettich customer account, please use the "Notepad" in the menu. Here you can conveniently collect all the products you need and then export the item list in CSV format (Excel table). Retailer shops often support the import of CSV files. You can then use your Excel list to order directly from one of our Hettich trading partners. You can also find a selected range of our furniture fittings in many DIY stores.
Do you have any further questions about sources of supply for Hettich products? Then please feel free to send us an email to: info(at)hettich.com
How can I use the Hettich eShop? Do I need to register?
You can use many functions of the Hettich eShop without registering: Search for items, access product information, use eTools such as Hettich Plan, download assembly instructions or CAD data etc.
Only the direct eShop ordering function is activated exclusively for our specialist dealers.
How do I find a personal contact at Hettich?
Please describe in an email to info@hettich.com what we can do for you. We look forward to receiving your message and will then contact you personally without delay.
Are CAD data available for all articles in the Hettich eShop?
For the majority of our articles, we offer you the corresponding CAD data. - Is your article not yet included? Then simply send us an e-mail stating the article in question and your desired CAD data format to info@hettich.com.